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eCollege Scheduled Downtime
by Bujanda, Yesenia | 3/27/2012 9:40 AM | On Tuesday, April 3rd the Pearson eCollege system will be unavailable from approximately 1:00 am to 4:00 am MT. This maintenance has been scheduled so that our team of engineers can continue to improve the reliability and scalability of the online course...
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eCollege Scheduled Downtime
by Touch, Nicholas | 3/5/2012 12:54 PM | On Friday, March 9th the Pearson eCollege system will be unavailable from approximately 1:00 am to 4:00 am MT. This maintenance has been scheduled so that our team of engineers can continue to improve the reliability and scalability of the online course...
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Adobe Connect repairs planned for Friday, January 27th
by Touch, Nicholas | 1/27/2012 6:12 PM | Our team is working to solve this problem and will be completing repairs on Friday, January 27th at 10pm. During this time, Adobe Connect may not be available.
If you have questions regarding Adobe Connect or wish to have your Adobe Connect account...
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Blackboard, Connect, MediU, & SharePoint planned maintenance schedule
by Wahls, Naomi | 1/4/2012 2:03 PM | Each week there is a planned maintenance time for Blackboard, Connect, MediU, & SharePoint between 1-5 AM on Wednesdays. | | |
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Blackboard status
by Wahls, Naomi | 5/15/2012 11:44 AM |
Blackboard is functioning normally. | | |
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eCollege Status
by Stewart, Erek | 4/19/2012 4:22 PM |
eCollege is experiencing some service degradation. | | |
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Connect Status
by ATEL System Administrator | 4/19/2012 4:25 PM |
Connect is functioning normally. | | |
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Website Status
by Wahls, Naomi | 5/19/2011 4:50 PM |
The website is functioning normally. | | |
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| 4/20/2012 8:00 AM | 4/20/2012 10:00 AM | | | 12/28/2011 8:55 AM | 12/28/2011 10:15 AM | | | 9/7/2011 12:00 AM | | | | 6/26/2011 11:00 AM | 6/26/2011 5:00 PM | | | 5/23/2011 6:40 PM | 5/23/2011 6:55 PM | |
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| 4/26/2012 2:50 PM | | Over the past couple of weeks we have experienced intermittent periods of slow performance that impacted use of the LearningStudio platform. Our teams have focused on these issues as a top organizational priority and have been making improvements to restore the system to normal performance expectations. We greatly appreciate your patience as our teams have worked to resolve all issues. | | | 4/19/2012 2:05 PM | | Currently our IT department is working on resolving the issue and we will send you an additional notification when the issue is fully resolved. | | | 3/8/2012 9:40 AM | 3/8/2012 1:05 PM | Currently our IT department is working on resolving the issue and we will send you an additional notification when the issue is fully resolved.
| | | 2/23/2012 10:30 PM | | Currently the IT department is working on resolving the issue and we will send you an additional notification when the issue is fully resolved. | | | 12/28/2011 9:55 AM | 12/28/2011 11:50 AM | The issue was escalated to technical teams who were able to identify an issue with the session caching tier causing instability. The teams determined that a release earlier in the day was related to the errors. They began a partial roll back of the release which was completed by 11:52AM MT returning the system to full functionality. | |
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| 1/26/2012 5:10 PM | | There is an issue in our Adobe Connect system where files, such as PDF or PowerPoint presentations, fail to upload into an Adobe Connect room and an error message appears. Previously uploaded files are still available, but adding new ones results in an error message. As a workaround, you can still share your desktop in order to show files to the Connect room.
There have also been reports of sluggish performance in Connect.
Our team is working to solve this problem and will be completing repairs on Friday, January 27th at 10pm. During this time, Adobe Connect may not be available.
If you have questions regarding Adobe Connect or wish to have your Adobe Connect account removed, please contact the CU Online Help Desk at 303-315-3700 or cuonlinehelp@ucdenver.edu. Our help desk is available Monday – Friday from 7am – 7pm.
| | | 9/20/2011 10:20 AM | 9/20/2011 10:40 AM | ATEL staff is currently looking to resolve the issue. Hopefully, it will be resovled shortly. | | | 12/29/2010 4:00 AM | 12/29/2010 6:00 AM | Type of Outage: Scheduled Outage
Areas that will be unavailable include but are not limited to:
· All Anschutz Medical Campus (AMC) network traffic,
· All Email (AMC, DC and Webmail),
· Connection to the AMC Affiliate Network,
· Blackboard from AMC,
· Monitoring systems,
· File servers hosted by IT Services,
· Internet from AMC
· Voice over IP (VOIP) telephones,
· Employee Portal (My.CU) and Student Portal (CUAccess), from AMC
· VPN to AMC.
Areas that should be available include but are not limited to:
· IT Services’ phone system at AMC (303-724-xxxx) and DC (303-315-xxxx, 303-352-xxxx, 303-556-xxxx)
· Blackboard will be available from all locations EXCEPT AMC,
· Server Wilson will be available from all locations EXCEPT AMC,
· VPN to DC.
Date of Outage: Wednesday December 29, 2010
Time of Outage: 4:00 AM to 6:00 AM
Reason for Outage: Network Services is upgrading the AMC data network core supervisor engines to increase performance and reliability.
If you have any problems accessing network resources after 6:00 AM, please log out of your computer and then log back in. If you are still having problems, please call the UC Denver IT Services Help Desk at (303) 724-HELP (303-724-4357).
If you would like to see a full list of outages, please go to: https://itservices-web.ucdenver.edu/netalerts/index.php
Thank you for your patience.
UC Denver IT Services
| | | 4/17/2010 10:00 AM | | The website was down on the 17th for a few hours due to technical issues with ITS. It was back up that same day. | | | 8/8/2008 12:00 AM | | Adobe Connect ( http://connect.cuonline.edu) will be unavailable during two maintenance windows this weekend: · Friday, August 08, 2008 midnight to 3am · Saturday, August 09, 2008 midnight to 3am During this time, the system will be unavailable for online meetings, recordings or recording playback. | |
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| 4/19/2012 12:05 AM | | This notification pertains to an issue on the Pearson Learning Studio online course delivery system. We have established that a degradation has been affecting users beginning at approximately 2:05 PM MST. | | | 11/9/2011 9:30 AM | 11/9/2011 4:00 PM | University Information Systems (UIS) is currently experiencing issues with all UIS production services due to an outage at their off-site hosting facility. Affected services include UCD Access, My.CU, MyUCDenver, InfoEd, Peoplesoft Finance, Peoplesoft HR, etc. IT Services will send updates as they are received. | | | 6/25/2011 12:00 AM | 6/26/2011 12:00 AM | SharePoint is being upgraded from MOSS to SharePoint 2010 on June 25-26th. | | | 6/16/2011 5:25 PM | 6/16/2011 5:30 AM | As of 5:25 today - 06/16/2011, the main University website was down for approximately 5 minutes. | | | 5/19/2011 10:00 AM | 5/19/2011 12:00 PM | A number of pages on the UCD network are pulling 404 errors as well as loading slow. | |
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